Frequently Asked Questions

Organization Questions

What do I do if my game is missing pieces?

If there are any production errors in your game, please contact us immediately at support@thamesandkosmos.com and we will send you the missing materials.

Can the game be played with more than 5 people?

Yes, of course you can play the game with more than the recommended five people. In our opinion, communication and agreement within the group become more difficult the larger it is. It also becomes difficult to distribute the material so that all players can participate equally in the investigation. If you ignore the recommendation and still want to play with more players, you can of course do that.

My children are under 16 years old - can they still play the game?

The age recommendation is based on two points: 1. The game deals with mature topics such as drugs, violence, sexuality, and death. If you think your children are old enough for these topics, then you are welcome to play with your kids. 2. The game contains tricky puzzles that are difficult to solve, even for adults. In our experience, younger children have problems finding solutions without help. If you want to play this game with the whole family, this shouldn’t be a problem.

Should I play the game in one sitting or over several days?

This is completely up to you. Our games have a way to save your progress, but you don’t have to use it if you don’t want to. You might prefer to play everything in one go in order to stay in the story and be able to remember all the connections well. On the other hand, it can also be nice to spread the game over several days and really enjoy it. It’s best to ask your fellow players if they would like to take a break.

I want to play the game again - how do I do that?

The best way to do this is to take a look here – you can find instructions on how to return the game to its original state.

Gameplay Questions

What kind of notes should we take?

We recommend that you write down everything you consider relevant information about the people in the game. Does someone have an affair, a dark secret, a mysterious past? You should also write down anything that could advance the case: alibis, motives, where people were at the crucial moments?

Which cards can I look at and which can I not?

You can look at and read every card that the game asks you to draw. If you are told to draw several cards as a location, only read the top card of the stack.

How does code entry work?

Certain objects and cards ask you to check a code. To do this, go to the “Enter a Code” page, which appears as a tab under the game you purchased. It’s best to take a close look at what type of answer you need to look for before you start puzzling. Sometimes it makes the process easier if you know you have to look for an address and not a numerical code.

What happens if we don't make the optimal decision in a location?

That’s not a problem at all. It may be that you would have received more stars for a different decision, but the case — and therefore the game — can still be solved. Don’t worry if you made some “wrong” decisions — you can still do well in the game.

I'm stuck - where can I get help?

If you get stuck in the game, you can get tips on our help page. You can find these under “Get Help”.

I can't listen to the audio in the game. How do I move forward now?

Check out the “Transcripts” tab. Here you will find all the transcripts of your game’s audio files, including phone calls.

About us

Masters of Crime is an innovative crime board game where YOU shape the storyline!